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General

1. How do I pay for a Jhakaas Man purchase?

Jhakaas Man offers you multiple ways to pay securely. These include Jhakaas Man Wallet. Debit and Credit Cards. Net banking.  Cash on Delivery.  UPI. Wallets. E-Gift cards. Reward Points.

2. How safe is it to use your debit/credit card or make an online payment on Jhakaas Man?

We use Stripe payment gateway & also cashfree for card payment and Cashfree payment gateway for net banking and UPI. These are industry-standard secure payment methods so that we ensure that all your online transactions at Jhakaas Man are processed in a highly secure environment.

3. What steps does Jhakaas Man take to prevent card fraud?

Our trusted online payment partners continuously monitor transactions for suspicious activity and flag potentially fraudulent transactions for manual verification by our team. When our team is unable to explicitly rule out the possibility of fraud, the transaction is put on hold, and the customer is requested to provide identification documents. ID documents help us ensure that the purchase was actually made by a genuine cardholder.

4. What is the 3D Secure Password?

“The 3D Secure password is an additional password that you’ll be asked to enter after entering your card details on the payment page. You’ll be redirected to your individual bank’s page where you’ll have to enter the Verified by Visa password for Visa cards or Secure Code password for MasterCard cards. Your card-issuing bank will give this password to you and you should have this password prior to shopping on Jhakaas Man. Note: the 3-D secure password has been made mandatory by the Reserve Bank of India to ensure safer online shopping. This will add an additional layer of security and thus, prevent misuse of a lost or stolen card, as the user will be unable to proceed unless they enter the password associated with your card, created by yourself and known only to you.”


5. What does the Cashfree Payment Gateway do?

“The cashfree payment gateway is one of the largest consumer payment processors in India. It is a state-of-the-art payment gateway that protects your account details when you shop on Jhakaas Man by encrypting sensitive information like your card number. It is VeriSign Secured and validated by Payment Card Industry compliant Control Code. Are there any hidden charges (Octroi or sales tax) when I make a purchase on Jhakaas Man? There are no hidden charges when you make a purchase on Jhakaas Man. The prices listed for all the items are final and all-inclusive. The price you see on the order confirmation page is exactly what you pay. The final order total would also include the shipping and handling charges as applicable. “


6. How can I use Reward Points to pay for my order?

You need to be a registered Jhakaas Man customer to earn and spend using reward points. When you click on the shopping bag button, you are directed to a page where you can redeem any Reward Points or discount codes. On this page, you will be shown how many Reward Points you have and their valuation. You can use your reward points to pay for your order. If you do not have enough Reward Points, you can pay the remaining amount using any other form of payment. Note: Reward points are disabled during the sale period. Refer to our Reward Program Section to learn how to earn Reward Points.


7. What is Cash On Delivery (COD)?

If you are still uncomfortable making online payments, you can use our Cash on Delivery (COD) facility. This facility allows you to pay your invoice amount in cash at the time of actual delivery to your doorstep. All you have to do is select Cash On Delivery as your payment option during checkout. Kindly note: You can only make COD payments in Indian Rupees. Currently, we do not accept foreign currency or demand drafts. Due to the limitations of the courier partners we use, COD is not yet available for all pin codes in India. During the checkout process, you can use our pin Code Finder to check if the COD facility is available for your delivery address.  The COD facility is only available for all orders over Rs.500 and Rs.100 cash on delivery handling charges will be taken extra.


8. How can I use a coupon code on my order?

When you click on the place order button, you are directed to a page where you can redeem any Reward Points or coupon codes.  On this page, you can enter the coupon code and the respective discount will be applied to your order. You can then proceed to checkout and pay the remaining amount using any other form of payment. Note: Only one coupon code can be used on a single order. If you choose to cancel an order after applying a coupon code, it would not be usable for a later purchase. In case of suspected misuse of coupons, Jhakaas Man reserves the right to cancel orders. 

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